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Fully updated and expanded, The ISO 9000 Handbook, Fourth Edition is essential for implementing ISO 9001:2000, contemplating third-party certification/ registration for an organization, or learning about the global quality management system that is revolutionizing business. A bonus CD-ROM features guidance from each of QSU Publishing's Big Ten registrars of North America and text of ISO 9001:2000, ISO 9000:2000 and ISO 9004:2000.
About the Author
Robert W. Peach is one of the world's foremost authorities on ISO9000. He established the quality assurance activity at Sears Roebuck and Company, and has also evaluated and planned quality management training in developing nations for the World Bank. His work earned him the first Freund Marquardt medal from the American Society for Quality.
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